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Effective Date: 22-MAY-2025

Welcome to sampcwala.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. We follow privacy laws like GDPR (General Data Protection Regulation – for EU users) and CCPA (California Consumer Privacy Act – for users in California, USA).

By using our website, you agree to the practices described here.

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email, phone number, and shipping address

  • Your payment and billing information (only processed through secure gateways)

  • Your order history and preferences

  • Technical information like IP address, browser type, device, cookies, and pages visited

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Send you order confirmations, shipping updates, and support messages

  • Provide customer support and respond to inquiries

  • Improve our website, products, and services

  • Send you promotional offers (only if you choose to receive them)

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Payment gateways to process your payments securely

  • Delivery partners to ship your orders

  • Service providers who help us operate our website (like hosting or analytics)

  • Legal authorities, if required by law

All our partners are required to keep your data secure and confidential.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your cart and login preferences

  • Understand how users interact with our website

  • Improve your shopping experience

You can control or disable cookies through your browser settings.

5. Your Rights Under GDPR (For EU Users)

If you are located in the European Union, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (right to be forgotten)

  • Object to or restrict how we process your data

  • Request a copy of your data in a portable format

To use any of these rights, please contact us at: [Insert Email Address]

6. Your Rights Under CCPA (For California Residents)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it

  • Request access to your personal information

  • Ask us to delete your personal information

  • Say no to the sale of your personal data (we do not sell your data)

  • Not be discriminated against for exercising your rights

To request or learn more, email us at: [Insert Email Address]

7. Data Security

We use secure technologies and trusted service providers to protect your data. However, no system is 100% secure, so we advise you to use strong passwords and not share your login credentials.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will update the "Effective Date" at the top. Please check this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, feel free to contact us:

📧 Email: info@sampcwala.com
📍 Address: Sam Technologies, Shop No: 260, Opposite BMG Mall Rewari, Haryana, India

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