Effective Date: 23-MAY-2025

Welcome to sampcwala.com, the official online store of Sam Technologies, Rewari. By using our website, you agree to follow the Terms and Conditions mentioned below. Please read them carefully before placing any order or using our services.

If you do not agree with any part of these terms, please do not use our website.

1. Use of Website

• You must be at least 18 years old to use this website or shop from it.
• You agree to use the website only for lawful purposes.
• You are responsible for maintaining the confidentiality of your account and password.

2. Products and Services

• We sell laptops, desktops, CCTV cameras, printers, computer accessories, cables, printer inks, and provide CCTV installation and maintenance services.
• All products listed are subject to availability.
• We reserve the right to change or discontinue any product or service at any time without notice.

3. Pricing and Payments

• All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes.
• We try our best to display correct prices, but errors may occur. In such cases, we will inform you before processing the order.
• Payments must be made through secure payment gateways provided on the website.

4. Orders and Shipping

• Once you place an order, you will receive a confirmation email.
• Orders will be processed only after full payment is received.
• Delivery times may vary based on your location, but we aim to dispatch products quickly.
• In case of delivery delays due to courier or natural issues, we are not responsible but will support you to resolve it.

5. Return, Replacement & Cancellation

• Please refer to our separate Return & Refund Policy page for complete details.
• You can request a cancellation before your order is shipped. Once shipped, it cannot be canceled.
• Damaged or defective products must be reported within 24 hours of delivery.

6. Warranty

• Products sold may come with a manufacturer warranty, which will be clearly mentioned on the product page.
• We do not offer additional warranty unless specifically mentioned.

7. Limitation of Liability

• We are not responsible for any direct or indirect loss or damage arising from the use of this website or products.
• We do our best to keep the website safe and error-free, but we cannot guarantee it will always be available or 100% bug-free.

8. Intellectual Property

• All content on the website, including text, images, logo, and design, is the property of Sam Technologies and is protected by copyright laws.
• You may not copy, reuse, or modify any content without our written permission.

9. User Comments & Feedback

• You may submit suggestions, reviews, or comments, but they must not be illegal, abusive, or offensive.
• We have the right to remove or edit any content posted by users without notice.

10. Governing Law

These terms are governed by the laws of India, and any disputes will be handled in the courts of Rewari, Haryana.

11. Changes to Terms

We may update or change these Terms & Conditions from time to time. Any updates will be posted here with the new effective date. Continued use of the website means you accept the updated terms.

Contact Us

If you have any questions about these terms, feel free to contact us:

📧 Email: info@sampcwala.com
📍 Address: Sam Technologies, Shop No: 260, Opposite BMG Mall Rewari, Haryana, India